Shipping Policy

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

This does not include potential delays due to a high volume of orders or postal service problems that are outside of your control.

 

Domestic Shipping Rates and Estimates

Shipping charges for your order will be calculated and displayed at checkout. 

Shipping Option  Estimated Delivery Time
USPS First Class 2-5 Business Days
USPS Priority 1-3 Business Days 
DHL Express 2-5 Business Days

  

International Shipping

We offer international shipping to the following countries: Canada

Shipping charges for your order will be calculated and displayed at checkout. 

Shipping Option Estimated Delivery Time

USPS First Class International

Varies per destination

USPS Priority International

6-10 business days

DHL Express

4-8 business days

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Hallelujah Sunday is not responsible for these charges if they are applied and are your responsibility as the customer.

 

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 14 days of receiving your shipping confirmation email, please contact us at hello@sunday-matters.com with your name and order number, and we will look into it for you.

 

Shipping to P.O. boxes

DHL cannot ship to PO Boxes. Please select another carrier.

 

Refunds, returns, and exchanges

We currently do not accept returns on any of our items. In the event that your order arrives damaged in any way, please email us as soon as possible at hello@sunday-matters.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.